Feb 26, 2022
Leighton makes a trip to Liverpool and the "Golf Coast" to visit the Managing Secretary of Royal Birkdale, Michael Sawicki.
Michael has had a very steady progression through teh Golf Management ranks to find himself at this great club. We discuss his journey to Royal Birkdale but then also go into more depth about...
Feb 16, 2022
On the first episode of GCMA Insights for 2022, we feature the GCMA Mentor programe released in late 2021 and due to commence in May 2022. The scheme is designed to draw on the best in our industry to nurture the next generation of industry professionals. Leighton is joined by Tom Brooke, CEO of GCMA along with four...
Feb 2, 2022
Following Leighton & Eddie's catch up, we talk to Amelia Lewis from Players 1st to deep-dive into member and guest surveys including the results, benefits, how best to frame your surveys and how to use the information to assist member retention.
Players 1st is the world’s leading supplier of Customer Experience...